Privacy Policy
This Privacy Policy explains how Legiano Casino may collect, use, store and protect information when you visit the website, create an account or use our gambling services. It also explains your choices regarding personal information, cookies and marketing communications.
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About this Privacy Policy
Legiano Casino respects your privacy and aims to handle personal information responsibly. This policy applies to information connected with your use of the website, your player account, communications with our support team and transactions made through the available services. It is written for players in Australia and uses general terms because the information collected can vary depending on how you use the website and which services you access.
Review contents
Personal information means information that identifies you, or information that could reasonably be connected with you. Some information may be required before you can open or use an account. Other information is collected automatically when you browse the website. You may choose not to provide certain information, but this could prevent us from opening an account, processing a transaction, completing verification, responding to a request or providing particular features.
This policy should be read together with the website’s terms and conditions and any notices shown when information is collected. If a specific notice explains a different use of information, that notice will provide additional context for the relevant activity.
Information we handle and why
The type of information handled depends on your relationship with Legiano Casino and the actions you take on the website. Information may be collected directly from you, created through your use of the services, or received from service providers that help operate the website, process transactions or perform verification checks.
Account and contact details
This may include your name, date of birth, residential details, email address, username, account preferences and information you provide when contacting support. These details may be used to create and administer your account, communicate with you, provide customer support, confirm account ownership and keep our records accurate.
Identity and verification information
Where verification is required, we may handle documents or information used to confirm your identity, age, location or other account details. This can include copies or details from identity documents and information needed for account security. Verification information may be used for customer due diligence, fraud prevention, responsible service processes, account protection and compliance with applicable obligations.
Payment and transaction records
We may handle records about deposits, withdrawals, wagers, winnings, refunds, payment methods and transaction history. Payment information is used to process requested transactions, investigate unusual activity, prevent fraud, reconcile accounts, provide support and meet record-keeping requirements. Payment providers may also handle information under their own privacy policies.
Technical, device and usage information
When you visit the website, we may receive information such as your IP address, browser type, operating system, device identifiers, language settings, pages viewed, approximate location, access times and interaction records. This information helps us operate, secure and improve the website, diagnose technical issues, understand general usage and detect activity that may be unauthorised or harmful.
How information is used
- To create, maintain and administer your player account.
- To verify identity and account information and carry out anti-fraud and security checks.
- To process deposits, withdrawals and other account transactions.
- To provide customer support and respond to questions, complaints and requests.
- To operate, maintain, test and improve the website and its features.
- To send service messages about your account, transactions, security or important changes.
- To meet legal, regulatory, auditing, reporting and record-keeping obligations.
- To protect players, the website and our business from misuse, fraud, security threats and other unlawful activity.
Cookies, sharing and information security
Cookies and similar technologies
The website may use cookies and similar technologies. Cookies are small files or data entries stored on your device that can help the website remember settings, keep sessions working, support security, understand website usage and improve the player experience. Some cookies may be necessary for core functions, while others may help with analytics, preferences or relevant communications.
You can manage or delete cookies through your browser settings. If you block or remove certain cookies, some parts of the website may not work as intended, and preferences may not be saved. Browser settings and available controls can vary between devices and browsers, so you should review the options available on the device you use.
When information may be shared
Information may be shared where reasonably necessary to operate the website and provide the services. This can include sharing with payment and transaction providers, identity and verification services, technology and hosting providers, customer support tools, security and fraud-prevention providers, professional advisers and other suppliers working on our behalf. These parties should only receive information relevant to their role and may be required to protect it.
Information may also be disclosed where necessary to protect the rights, safety or property of players or the website, investigate suspected fraud or unlawful activity, respond to a valid legal request, enforce applicable terms, or support a business change. We do not use this policy to promise that every disclosure will occur, only that information may be shared where there is a reasonable operational, security or legal need.
Security and storage
Reasonable technical and organisational measures may be used to protect personal information against loss, misuse, unauthorised access, alteration or disclosure. These measures can include access controls, authentication procedures, monitoring and secure handling practices. No website, internet transmission or storage system can be guaranteed to be completely secure, so you should use a strong password, keep account credentials private and contact support if you suspect unauthorised activity.
Information may be stored or processed by service providers in Australia or other locations, depending on the systems used to provide the services. Where information is handled by another provider, appropriate contractual or operational arrangements may be used to support its protection.
Your privacy rights and choices
You may have rights and choices concerning the personal information we hold about you. These rights can depend on the circumstances, the type of information involved and applicable requirements. We may need to confirm your identity before completing a request so that account information is not disclosed to the wrong person.
To exercise your privacy rights, contact support@legiano-casino.top. Please explain your request and provide enough information for us to understand the account or records involved. You may ask us to:
- Provide access to personal information we hold about you, subject to applicable exceptions.
- Correct or update information that is inaccurate, incomplete or out of date.
- Delete your personal information where deletion is available and appropriate.
- Withdraw consent to marketing communications at any time.
- Explain how information is being used or address a privacy concern.
You can usually stop promotional emails by using the unsubscribe option in the message or by contacting support@legiano-casino.top. Withdrawing consent to marketing does not necessarily stop service communications. We may still need to send messages about your account, transactions, security, responsible play, requests or important service changes.
If you request deletion, closing an account or withdrawing consent, some information may still need to be retained. Records connected with transactions, identity checks, fraud prevention, account security, disputes or other compliance needs may have to be kept for a period required by law, even after an account is closed. Where this applies, the information may be securely retained and used only for the relevant purpose.
We may decline or limit a request where permitted or required, including where fulfilling it could affect the rights of another person, compromise security, interfere with fraud prevention, or conflict with a legal or operational obligation. If this occurs, we will aim to explain the reason in general terms.
Marketing, children and policy changes
Marketing communications may be sent where permitted and where you have provided the required permission or otherwise indicated that you wish to receive them. You can change your marketing preferences at any time. Even after opting out, there may be a short period while existing messages are removed from delivery systems. Account and service communications are separate from marketing and may continue when necessary.
The services are intended for eligible adults. We do not knowingly seek to collect personal information from children. If you believe a child has provided information through the website, contact support@legiano-casino.top so the matter can be reviewed and appropriate steps can be considered.
This Privacy Policy may be updated from time to time to reflect changes to the website, the services, information-handling practices or applicable requirements. The current version published on the website will apply from the time it is made available, unless a different commencement date is stated. You should review this page occasionally, particularly before providing new information or using a changed feature.
For questions about this Privacy Policy, access or correction requests, deletion requests, marketing consent or other data matters, contact support@legiano-casino.top. We will review your request and respond in accordance with applicable requirements and the information available to us.
