Responsible Gaming

Legiano Casino is committed to promoting a safe, balanced and informed approach to gambling. Gambling should be treated as entertainment, not as a way to make money, solve financial problems or manage difficult emotions. Take time to understand your choices, set limits before you play and only gamble with money you can afford to lose.

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Gamble for entertainment

Gambling can be enjoyable when it is kept within sensible personal and financial boundaries. It also involves risk, and there is no guaranteed way to win. Every game is based on chance or other outcomes that cannot be predicted with certainty. Previous results do not change the odds of a future game, and a win does not mean that another win is more likely.

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Gamble for entertainment Set limits and use account controls Recognise warning signs Support, privacy and our approach

Before opening a game or making a deposit, decide how much time and money you are prepared to spend. Regard that amount as an entertainment expense rather than an investment. Once your planned budget or time has been used, stop playing. Do not increase your budget because you are bored, frustrated or trying to recover earlier losses.

Only use funds that are available for recreational activities after essential expenses have been covered. Gambling money should not come from rent, mortgage payments, household bills, food, education, medical costs or money set aside for important commitments. Avoid borrowing money, using credit to chase losses or asking other people to fund your gambling.

Be aged 18 or over and comply with the laws that apply to you in Australia.
Set a spending and time budget before you start.
Take regular breaks and avoid long, uninterrupted sessions.
Never gamble when you are affected by alcohol, medication or other substances.
Do not gamble when you are upset, stressed, tired or trying to escape a personal problem.
Accept losses as part of gambling and do not chase them.
Keep gambling separate from essential household spending.
Talk openly with someone you trust if gambling starts to feel difficult to control.

Responsible gaming is an ongoing habit rather than a single decision. Review your behaviour from time to time and be honest about whether gambling is still comfortable, affordable and enjoyable. If it is causing worry, conflict or financial pressure, stopping and seeking support is a sensible step.

Set limits and use account controls

Personal limits can help you stay aware of how much time and money you spend. Depending on the account features available, you may be able to set or request controls relating to deposits, losses, wagering, session duration or access to your account. Controls should be considered before you play, when it is easier to make a calm and practical decision.

Deposit and spending limits

Choose an amount that fits comfortably within your entertainment budget. A limit should reflect your income, regular expenses and other financial responsibilities. It should not be based on an expected win. If you reach a limit, do not try to work around it by opening another account, using another payment method or asking someone else to deposit for you.

Time limits and breaks

Long sessions can make it harder to notice how much time or money has passed. Use breaks, reminders or session controls where available. Stand up, move away from the device and return only if you still want to play within your original plan. A break can also help you make decisions without the pressure of a recent win or loss.

Cooling-off and self-exclusion

If you want to stop for a period, consider a cooling-off option or self-exclusion where available. A temporary break can provide space to review your habits, while longer-term self-exclusion may be more suitable if gambling is becoming difficult to manage. During a self-exclusion period, do not attempt to create another account or access gambling services through another person.

Account and payment security

Keep your account credentials private and do not allow another person to use your account. Check your account activity and payment records regularly. If you notice activity that you do not recognise, or if you believe someone else has accessed your account, stop using it and raise the issue through the available support process. Account verification and transaction checks may be required to help protect players and meet applicable obligations.

Limit tools are designed to support your decisions, but they are not a guarantee that gambling will remain risk-free. You remain responsible for using the settings carefully and asking for help if a limit is not enough.

Recognise warning signs

Gambling can become harmful gradually. Some people notice changes in their behaviour before they recognise that there is a problem. Warning signs can appear in your finances, relationships, work, study, health or mood. You do not need to wait for serious harm before taking action.

Spending more time or money gambling than you planned.
Trying to win back money after a loss or feeling unable to stop after a win.
Increasing the amount of money used to get the same excitement.
Hiding gambling activity, deposits, losses or account statements from family or friends.
Borrowing money, selling possessions or missing bills because of gambling.
Feeling restless, irritable or anxious when you cannot gamble.
Thinking about gambling during work, study, family time or sleep.
Gambling to cope with sadness, stress, loneliness, anger or other difficult feelings.
Arguing with people close to you about gambling.
Missing work, study, appointments or personal responsibilities.
Feeling shame, regret or hopelessness after gambling, but continuing anyway.
Using multiple accounts or payment methods to avoid personal limits.

One warning sign may be enough to justify a pause and an honest review. If several signs apply to you, stop gambling and seek independent support. Trying to manage the situation alone can be difficult, particularly when money or strong emotions are involved. Speaking with a trusted person can help you put practical protections in place.

What to do if you are concerned

Stop gambling and take a break from your account.
Use available cooling-off or self-exclusion options.
Remove saved payment details and avoid access to additional funds where practical.
Review bills, debts and recent gambling transactions.
Tell a trusted family member, friend or support person what is happening.
Contact an independent gambling support service or financial counsellor.
Seek professional help if gambling is affecting your mental health, relationships or safety.

Support, privacy and our approach

Help is available for people who are concerned about their own gambling, as well as for family members, friends and other people affected by someone else's gambling. Australian players can consider independent services such as Gambling Help Online, state and territory gambling support services, counselling providers and financial counselling organisations. These services can provide confidential information, practical strategies and referrals where appropriate.

If gambling is contributing to severe distress, thoughts of self-harm or an immediate safety concern, stop gambling and seek urgent help through local emergency services or an appropriate crisis support service. Your safety is more important than an account, a balance or a gambling session.

Legiano Casino may use responsible gaming processes to help identify unusual activity or behaviour that may indicate harm. Depending on the circumstances and applicable requirements, these processes may include account reviews, requests for information, temporary restrictions, limit discussions or account closure. Such measures are intended to support player safety and compliance, but they cannot replace personal judgement or independent professional advice.

Information connected with account activity and responsible gaming discussions may be handled in accordance with the applicable privacy requirements and the site's Privacy Policy. You should provide accurate information when asked and keep your personal details up to date. We will not assume that a player is gambling responsibly simply because an account is active or a payment is successful.

If you are playing on behalf of another person, or allowing another person to use your account, stop immediately. Accounts should be used only by the verified account holder. Do not encourage a person who has self-excluded or asked for help to continue gambling. Responsible gaming is a shared responsibility, and early action can reduce the risk of greater harm.

This page provides general information and is not financial, legal or medical advice. Rules, support arrangements and available account features may differ according to your location and circumstances. Please read the applicable terms and policies and obtain independent advice when needed. If gambling is not enjoyable, affordable or under your control, the safest choice is to stop.